Microsoft Dynamics 365 Managed Services

Maximize the value of your Microsoft Dynamics 365 investment with a flexible managed services plan that fits your business.

Enhanced reliability and performance

The reliability of your technology is crucial for maintaining business continuity with optimal performance. Rely on Adaptisoft to ensure your business solutions run at peak efficiency, so they can continually support your high-performance operations.

Optimized Support that Fits Your Needs

Get reliable Microsoft Dynamics 365 support to ensure your Cloud Business Systems operate at peak efficiency. With a commitment to industry-standard SLAs and rapid response times, we help you get the most out of your Dynamics 365 platform.

Improved scalability and flexibility

Can your business applications adapt as your needs evolve? Whether your business is scaling up operations, entering new markets, or requiring new functionalities, Adaptisoft manages your updates and modifications so you can meet these changing demands with confidence.

Monthly Managed Services Plans for Microsoft Dynamics 365

Choose the support plan that fits your business needs.  All of our plans include the following services:

Basic

Ideal for small businesses or organizations with simple Dynamics 365 environments and limited budgets.

  • System Monitoring: Proactive monitoring of Dynamics 365 performance and uptime.

  • Basic Support: Email/phone support during business hours for troubleshooting and issue resolution (8-hour SLA)

  • Monthly Maintenance: Regular updates, patches, and security checks.

  • User administration: User addition/removal, licensing and access control.

  • Reporting: Basic system health and performance reports.

  • Executive Review: Annual review.

Add-Ons (Optional)

  • Additional training sessions.
  • Ad-hoc customization.

Standard

Ideal for mid-sized businesses with moderate customization needs and a desire for ongoing optimization.

  • Everything in Basic Package, plus:

  • Advanced Support: Extended support hours (8 AM–8 PM CST) with 4-hour SLA.

  • Customization and Configuration: Minor customizations to workflows, dashboards, and reports.

  • Data Management: Regular data backups, cleansing, and basic integration with other systems.

  • Quarterly Reviews: Strategic reviews to align Dynamics 365 with business goals.

  • Dedicated Account Manager

  • Custom code troubleshooting

  • User Adoption: Ongoing training and resources to improve user adoption.

Add-Ons (Optional)

  • Advanced integrations.

  • Custom reporting.

Premium

Ideal for enterprises or businesses with complex Dynamics 365 environments and high support needs.

  • Everything in Standard Package, plus:

  • 24/7 Support: Round-the-clock support with guaranteed response times (15-minute SLA).

  • Advanced Customization: Complex workflow automation, custom app development, and advanced integrations.

  • Strategic Consulting: Dedicated account manager and quarterly strategic planning sessions.

  • Disaster Recovery: Comprehensive backup and disaster recovery plans.

  • Security and Compliance: Advanced security measures and compliance audits (GDPR, HIPAA, State & Local Compliance).

  • Performance Optimization: Regular system optimization to ensure peak performance.

Add-Ons (Optional)

  • AI and analytics integration.
  • Full-scale migration services.

Let’s Make Things Happen

Get a free assessment to help you chose the right solution for your business.

“The team at Adaptisoft is fabulous. We have experienced year on year growth due to their progressive approach.”

George Isaac

Allied Electro CEO

The only Microsoft Business Solutions partner your organization needs.

By submitting my data I agree to be contacted