The Dynamics 365 admin you can’t hire — as a managed service.
Adaptisoft runs your Dynamics 365 with AI agents that handle support, documentation, updates, and change — supervised by an accountable engineer. Your data never leaves your tenant.
- Microsoft Dynamics 365 & Azure
- Engineer-in-the-loop
- Read-only to start
Running Dynamics 365 well is a full-time job. You have a fraction of a person for it.
You can't justify a full-time admin
A dedicated Dynamics 365 admin costs $8–11k/month, loaded. Under ten users, you can't fill that role — so it doesn't get filled.
Support is ad-hoc and untracked
Questions get answered in Teams DMs, if at all. There's no ticket trail, no knowledge base, and no one owning the outcome.
Your system quietly drifts
Updates pile up, configuration changes go undocumented, and one day something breaks that nobody remembers building.
A library of agents does the work. An engineer owns the outcome.
Each agent handles a slice of the job that used to need a specialist. You get the leverage; we keep an engineer accountable for everything that touches your system.
Support agent
AssistAnswers, live reads, and clean escalation — in Teams.
Handles the day-to-day “how do I…?” and “why is this…?” questions your users ask in Teams, with security-trimmed live reads from D365. Anything it can't safely answer is escalated to a supervisor with full context.
Documentation agent
AssureYour configuration, always written down.
Turns how your system actually works into living documentation and SOPs — so knowledge stops living only in one person's head.
Lifecycle & patch agent
AssureStay current and safe, without the fire drills.
Tracks Microsoft's release waves and updates, flags what matters for you, and manages the patch lifecycle so your system never drifts dangerously out of date.
Implementation agent
EvolveSmall changes, shipped safely.
Delivers new fields, flows, and features against a capped monthly allowance — staged, sandbox-tested, and rolled out only after supervisor and client sign-off.
Built for firms that can't be casual about their systems.
Your data stays in your tenant
Agents run inside your own Microsoft 365 tenant. Your client data never centralizes with ours — only operational metadata (tickets, SLAs, approvals) is shared for supervision.
An engineer is always accountable
Reads and answers are autonomous. Anything that writes to production is gated behind supervised approval. Implementation work is staged, sandboxed, and signed off.
Read-only to start
Pilots begin read-only, with security-trimmed access that honors each user's existing Dynamics 365 roles. We earn write access; we don't assume it.
Flat monthly pricing that scales with how much you hand over.
Assist
Your users, supported.
from $1,500/mo
Assure
Current, safe & documented.
from $3,000/mo
Evolve
Your system, always improving.
from $5,000+/mo
Adaptisoft has run Microsoft Dynamics 365 for over 20 years — for financial, legal, and professional-services firms. The agents are supervised by the same engineers who've run these systems since D365's first release.
“The team at Adaptisoft is fabulous. We have experienced year-on-year growth due to their progressive approach.”
See it working in your own tenant.
A short, read-only pilot. No data leaves your walls.